Investigate a funnel issue
When a number drops, it checks the funnel in PostHog, what shipped that day in GitHub, new errors in Sentry and what customers reported, then tells you what happened.
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Concrete
# team
Sam Ortiz9:10 AM
Signups dropped yesterday. Why?
ConcreteAPP9:14 AM
- PostHog: signup to verified fell from 72% to 41%
- GitHub: email template change merged Tuesday 4 PM
- Sentry: 312 errors sending the verification email since
3 checks
The verification email broke in Tuesday's template change. Reverting #482 should bring signups back. Want an issue in Linear?
What it does
- 1
Finds the step where the drop starts
- 2
Lines it up with deploys, errors and tickets
- 3
Files the fix in Linear once you approve
Works with
- PostHog
- GitHub
- Sentry
- Linear
- Zendesk
Asks first. Anything that changes a record or reaches a customer waits for your yes in Slack.
More it can take on
- Product and engineering
Write the changelog
Twice a week, everything that merged, written up and ready to post. - Product and engineering
File tickets from the on-call channel
Real bugs pulled out of the noise and filed once, with no duplicates. - Product and engineering
Chase stale pull requests
Reviewers nudged when a pull request has waited too long, until it moves.