An AI teammate that lives in your Slack channel

How it works in Slack

• Mention it or message it. Ask in its channel or a thread there, or tag it in any other channel it's in. The person who added it can also message it directly. It answers where you asked.
• It reads the channel it's in. So it knows the context, remembers decisions and follows up without being asked twice.
• It shows its work. A reaction on your message while it's working, then the answer in the thread; longer write-ups go in a canvas.
• It keeps working between messages. Reminders it was asked for and follow-ups it promised arrive on time, in the same thread.

Adding it

• 1. Add to Slack. Sign in with the Slack account you work in and add a card: you start with free credits, and nothing is charged until you pick a plan. Approve the permissions below on Slack's screen, then pick the channels Concrete joins on your account page. In a private channel, send /invite @Concrete.
• 2. It says hello. It sends you a direct message right away, and within a couple of minutes it tells you it's set up. Tell it what you're working on, or hand it something you'd rather not deal with, and it gets to work.
• 3. Pick a plan. $20 a month for 200 credits, or $100 a month for 1,000; unused credits carry over. Run out mid-month and the bigger plan brings it back. Change or cancel any time from your account.

What it can access, and why

Concrete asks only for what it uses.

• Messages in channels it's in, public and private. To read the conversation and answer (channels:history, channels:read, groups:history, groups:read, app_mentions:read, metadata.message:read).
• Joining the channels you pick. Concrete joins only the public channels you pick on your account page (channels:join); private ones you invite it to yourself.
• Direct and group messages to it. So you can ask it things one-to-one (im:history, im:read, im:write, mpim:history, mpim:read).
• Posting. Its answers, as Concrete (chat:write).
• Canvases and files. Writing longer answers as canvases and reading files you share with it (canvases:read, canvases:write, files:read, files:write).
• Reactions. Showing it's working on a message, and reading the reactions on its own messages (reactions:read, reactions:write).
• People's names. So its answers address people by name (users:read).
• Slack's AI assistant panel. So you can talk to it from Slack's assistant view (assistant:write).

Removing it

In Slack: workspace settings, Manage apps, Concrete, Remove app. The agent stops at once; its machine, memory and Slack token are deleted 30 days later.

Privacy and support

What we collect and how long we keep it: privacy policy. Questions: support, answered within two business days.