Nothing slips through the cracks again.

An AI employee that chases the documents, dates, and replies that slip while you’re busy running the business. An AI employee that learns your process once, works nights and weekends, and never gives two weeks’ notice.

Get started for freeSee how it works

Someone has to do the job until you find the right hire

Help
# support

Jordan: Cancel subscription.

ConcreteAPP10:41 AM

Jordan wants to cancel. Before I answer:

  • payment: paid, renews in 2 weeks
  • app events: started setup twice, stopped at the same step
  • error logs: nothing failed on our side

3 checks

Reply to Jordan

I can cancel it right now if you'd like. I see you never finished setup. If that's what got in the way, I can walk you through it first.

✓ Approved by Maya · sent 10:42 AM

Jordan: Honestly I had no clue how to use it. Ok, show me.

ConcreteAPP10:44 AM

Jordan is staying and starting setup.

🙌 3
Proactive
Doesn't wait. Chases it down.
Picks up open work on its own: the follow-up nobody sent, the thread that stalled, the task someone promised in a meeting.
Remembers
Nothing slips through the cracks.
Every commitment, decision, and customer detail stays on record, so work survives the meeting and nobody has to keep it in their head.
Asks first
Your yes before customers see it.
Most agents send the email or issue the refund on their own, and some actions can't be undone. Concrete drafts it, then waits for your approval before anything customer-facing goes out.

Roles ready to work

Already knows the job, but learns how you do it.

Each role arrives with workflows and judgment learned inside a real operating company, then adapts to how your business already works.

# support
ConcreteAPP2:00 PM

@Priya Casey was promised their export fix today. Can you get to it?

ConcreteAPP5:00 PM
  • Priya: no reply since 2 PM
  • Casey's export: still failing

2 checks

@Maya Casey is still waiting. Tell them now, before the promise breaks?

Message to Casey

Sorry, your export isn't fixed yet. I'll message you by noon tomorrow with where it stands.

✓ Approved by Maya · sent 5:03 PM

Connects to the apps your team already uses

  • Gmail
  • HubSpot
  • Notion
  • Intercom
  • Google Calendar
  • Salesforce
  • Linear
  • Stripe
  • Zendesk
  • Google Drive
  • GitHub
  • Jira
  • Asana
  • Calendly
  • Airtable
  • Mailchimp

  • Customer Success

    • Answers with full context
    • Keeps every follow-up
    • Escalates the exceptions

    AgentDesk included

  • Recruiter

    • Screens against your criteria
    • Coordinates every stage
    • Every candidate hears back

  • Growth

    • One trusted view of performance
    • Catches broken data first
    • Experiments end in decisions

  • Product Owner

    • Listens to calls and voice notes
    • Checks the board first
    • Tickets that state the problem

  • Chief of Staff

    • Tracks every commitment
    • Follows up so you don't
    • One clear picture each morning

  • Office Manager

    • Chases docs and signatures
    • Opens every file
    • Asks until it's finished

Use cases

Hand it the work that keeps slipping.

Jobs it does today with the tools your team already uses. Anything that changes a record or reaches a customer waits for your yes.

Marketing

Track your competitors

Watches your competitors all week and posts what they shipped, changed and announced, every Monday.

Slack · Google Sheets · Notion

See how it works

Everyday

Summarize a long thread

What happened, what was decided and the one thing waiting on you.

Slack · Notion

See how it works

Sales

Watch your pipeline

Which deals moved, stalled or need you, from your CRM and your inbox.

HubSpot · Salesforce · Pipedrive · Gmail

See how it works

Support

Triage the support queue

Drafts replies from tickets you've already solved, and routes the rest to the right person.

Zendesk · Intercom · Slack

See how it works

Product and engineering

Investigate a funnel issue

From a metric dip to the cause, across analytics, deploys, errors and tickets.

PostHog · GitHub · Sentry · Linear · Zendesk

See how it works

Product and engineering

Write the changelog

Twice a week, everything that merged, written up and ready to post.

GitHub · Linear · Slack · Notion

See how it works

Compounds over time

It gets better while you sleep.

Every correction, approval, and repeated workflow teaches the system what should stay flexible and what should become dependable.

  1. Your corrections become operating knowledge

    When you rewrite a message, reject a recommendation, or change a workflow, the lesson does not end with that conversation. It becomes part of how the role works next time.

  2. Repeated work stops feeling repeated

    Stable routines become faster and less expensive while unusual cases still return to the agent. You gain efficiency without losing flexibility.

  3. Every deployment can improve the platform

    Reusable improvements can strengthen the platform without bringing company data with them. A lesson discovered in one company can eventually make every role better.

Your company improves its agents. Their lessons improve the platform. The platform improves every company running it.

The fastest hire you’ll ever make.

100 credits on us to start

Get Started for Free

Nothing slips through the cracks again.

An AI employee that chases the documents, dates, and replies that slip while you’re busy running the business. An AI employee that learns your process once, works nights and weekends, and never gives two weeks’ notice.

Get started for freeSee how it works

Someone has to do the job until you find the right hire

Help
# support

Jordan: Cancel subscription.

ConcreteAPP10:41 AM

Jordan wants to cancel. Before I answer:

  • payment: paid, renews in 2 weeks
  • app events: started setup twice, stopped at the same step
  • error logs: nothing failed on our side

3 checks

Reply to Jordan

I can cancel it right now if you'd like. I see you never finished setup. If that's what got in the way, I can walk you through it first.

✓ Approved by Maya · sent 10:42 AM

Jordan: Honestly I had no clue how to use it. Ok, show me.

ConcreteAPP10:44 AM

Jordan is staying and starting setup.

🙌 3
Proactive
Doesn't wait. Chases it down.
Picks up open work on its own: the follow-up nobody sent, the thread that stalled, the task someone promised in a meeting.
Remembers
Nothing slips through the cracks.
Every commitment, decision, and customer detail stays on record, so work survives the meeting and nobody has to keep it in their head.
Asks first
Your yes before customers see it.
Most agents send the email or issue the refund on their own, and some actions can't be undone. Concrete drafts it, then waits for your approval before anything customer-facing goes out.

[ what changes ]

Your company remembers, follows through, and keeps moving.

Your agents do not wait for someone to check a dashboard. They carry work from conversation to completion, remember what people promised, and bring humans in only when judgment is actually needed.

# support
ConcreteAPP2:00 PM

@Priya Casey was promised their export fix today. Can you get to it?

ConcreteAPP5:00 PM
  • Priya: no reply since 2 PM
  • Casey's export: still failing

2 checks

@Maya Casey is still waiting. Tell them now, before the promise breaks?

Message to Casey

Sorry, your export isn't fixed yet. I'll message you by noon tomorrow with where it stands.

✓ Approved by Maya · sent 5:03 PM

Ready on day one

Start with a role that already understands its job, its recurring workflows, and the mistakes it must avoid. You are shaping a teammate, not configuring an empty chatbot.

Learns your company

Each role adapts to your tools, terminology, policies, voice, and ways of working. It becomes more specific to your company with every approved decision.

Never drops the follow-through

Decisions, promises, unanswered questions, and owed replies stay visible until they are resolved. Work does not disappear because the meeting ended.

Works under your control

You decide what the agent can do alone, what requires approval, and what must always stay human. Those boundaries are enforced rather than merely suggested.

[ roles ready to work ]

Already knows the job, but learns how you do it.

Each role comes with workflows and judgment learned inside a real operating company. During onboarding, it adapts to your business without forcing you into somebody else's process.

Connects to the apps your team already uses

  • Gmail
  • HubSpot
  • Notion
  • Intercom
  • Google Calendar
  • Salesforce
  • Linear
  • Stripe
  • Zendesk
  • Google Drive
  • GitHub
  • Jira
  • Asana
  • Calendly
  • Airtable
  • Mailchimp

Answers customers

Customer Success

Answers with the full context of your product and customer, keeps every follow-up, and escalates exceptions. AgentDesk is included, so the role can work across support channels without another inbox for people to babysit.

Keeps hiring moving

Recruiter

Screens candidates against your criteria, gives reviewers clear reasons, coordinates every stage, and makes sure every candidate hears back.

Turns numbers into decisions

Growth

Maintains one trusted view of performance, catches broken data before you act on it, and makes sure experiments end with decisions instead of abandoned dashboards.

Turns calls into work

Product Owner

Listens to meetings and voice notes, checks what is already on the board, and turns the rest into clear tickets that describe the problem without dictating the solution.

Keeps the team accountable

Chief of Staff

Keeps every commitment visible until it is done, follows up so you do not have to, and hands you one clear picture each morning. Your team hears the ask; you hear only what needs you.

Chases the loose ends

Office Manager

Chases the documents, signatures, dates, and replies the business runs on, opens every file before calling it done, and keeps asking until the paperwork is actually finished.

[ use cases ]

Hand it the work that keeps slipping.

Jobs it does today with the tools your team already uses. Anything that changes a record or reaches a customer waits for your yes.

Marketing

Track your competitors

Watches your competitors all week and posts what they shipped, changed and announced, every Monday.

Slack · Google Sheets · Notion

See how it works

Everyday

Summarize a long thread

What happened, what was decided and the one thing waiting on you.

Slack · Notion

See how it works

Sales

Watch your pipeline

Which deals moved, stalled or need you, from your CRM and your inbox.

HubSpot · Salesforce · Pipedrive · Gmail

See how it works

Support

Triage the support queue

Drafts replies from tickets you've already solved, and routes the rest to the right person.

Zendesk · Intercom · Slack

See how it works

Product and engineering

Investigate a funnel issue

From a metric dip to the cause, across analytics, deploys, errors and tickets.

PostHog · GitHub · Sentry · Linear · Zendesk

See how it works

Product and engineering

Write the changelog

Twice a week, everything that merged, written up and ready to post.

GitHub · Linear · Slack · Notion

See how it works

[ compounds over time ]

It gets better while you sleep.

Every correction, approval, and repeated workflow teaches the system what should stay flexible and what should become dependable.

↺

Your corrections become operating knowledge

When you rewrite a message, reject a recommendation, or change a workflow, the lesson does not end with that conversation. It becomes part of how the role works next time.

→

Repeated work stops feeling repeated

Stable routines become faster and less expensive while unusual cases still return to the agent. You gain efficiency without losing flexibility.

∞

Every deployment can improve the platform

Reusable improvements can strengthen the platform without bringing company data with them. A lesson discovered in one company can eventually make every role better.

Your company improves its agents. Their lessons improve the platform. The platform improves every company running it.

The fastest hire you’ll ever make.

100 credits on us to start

Get Started for Free